Privacy Policy
We have created this Privacy Policy to demonstrate our firm commitment to privacy and security. This Privacy Policy describes how eHeat collects information from all end users of eHeat internet services (the "Services"),those who access some of our Services but do not make a purchase ("Visitors") as well as those who make a purchase ("Customers"); what we do with the information we collect, and the choices Visitors and Customers have concerning the collection and use of such information. eHeat requests that you read this Privacy Policy carefully.
Introduction
eHeat collects information in different ways from Visitors and customers who access the various parts of our Services. We use this information primarily to provide a customized experience as you use our Services and do not share this information with third parties. However, we may disclose personal information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases described below.
Data Security
The information you provide - including credit card information - is secured using Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data is NOT stored on any systems or storage drives to prevent third-party "hackers" from illegally obtaining this information.
Responses to Email Inquiries
When Visitors or Customers send email inquiries to eHeat, the return email address is used to answer the email inquiry we receive. eHeat does not use the return email address for any other purpose and does not share the return email address with any third party.
"Cookies" and eHeat’s Use of Them
A "cookie" is a small data file that can be placed on your hard drive when you visit certain Web sites. eHeat may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to manage our telecommunications networks. If you are a Customer, we may use a cookie to save your settings and to provide customizable and personalized services. These cookies do not enable third parties to access any of your customer information. Additionally, be aware that if you visit non-eHeat web sites where you are prompted to log in or that are customizable, you may be required to accept cookies.
Special Cases
It is the policy of eHeat not to use or share the personal information about Visitors or Customers in ways unrelated to the ones described above without also providing you an opportunity to prohibit such unrelated uses. However, eHeat may disclose personal information about Visitors or Customers, if we believe that it is reasonable to do so, including: to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to operate the Services properly or to protect eHeat and our Members.
eHeat's Commitment to Children's Privacy
Protecting children's privacy is especially important to us. It is our policy to comply with the Children's Online Privacy Protection Act of 1998 and all other applicable laws.
Revisions to This Policy
eHeat reserves the right to revise, amend, or modify this policy and other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted here and will only apply to information collected after any such change.
Mobile Terms of Service
eheat, Inc.
Last updated: Jan. 4, 2023
The eheat, Inc. mobile message service (the "Service") is operated by eheat, Inc. (“eheat, Inc.”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to eheat, Inc.’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of eheat, Inc. through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with eheat, Inc.. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18553398896 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other eheat, Inc. mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18553398896 or email support@eheat.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
Where to Direct Questions About the eHeat Privacy Policy
If you have any questions about this Privacy Policy or the practices described herein, contact:
eheat, Inc.
22955 Tomball Pkwy., Suite 17
Tomball, TX 77377
Phone: 281-516-1577
