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Sales/Technical Support

For technical or pre-sales support, please call us on our toll free number if you have any questions. Ph. 1-800-807-0107.

Technical Support For:

Wall Mounted Heaters: Call 1-800-807-0107 ( Support Hours: 8am to 5pm CST Mon - Fri). We offer free, unlimited technical phone support for any and all issues to do with with your new wall mounted heaters, such as installation, electrical issues, best location etc.

 Click Here to troubleshoot your Envi Heater.

Plug in Thermostat (PT300): Go to

Thermostats: Call 1-800-831-2823 Press 9 then 2. (Honeywell/Aube Support Hours - 9am to 5pm EST Mon - Fri). If you need help with thermostat wiring or believe that your thermostat may be faulty please call the above number and speak with an Aube service technician before you call eheat, Inc. to request a replacement thermostat. If the technician troubleshoots the thermostat as faulty please call eheat, Inc. with this information for a warranty replacement.

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